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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 1-3 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 10-20 Business days |
Central & South America | 5-20 Business days |
Asia | 10-20 Business days |
Africa | 10-20 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
Yes, we will package everything in one package for your convenience. However, if there are multiple items that are large, they may be sent in seperate packages, but they will be shipped from the same location at the same time.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 14 days after the guaranteed period for delivery (1-3 days or the shipping time for your respective country) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super, very nice item... add it to my dance routines, looking cool
was delivered in 2 weeks. The quality is good. Recommend.
Got the cap for my son for his birthday, he loved it!
App a little odd, but everything works well! I love the hat fit, and ability to charge and to program messages. long as they keep the app working on my iPhone OS, this is a gem of a purchase!
My message was simply 6 ft please and that worked even at the airport. Also looks super fun, and someone asked permission to make photos of me. Nice cap and customizable messages are a blast!
Got the cap to complete my party outfit and it worked so well! Totally recommend for parties.
Really cool cap. thanks a bunch!